Privacy Policy
Last updated: April 7, 2026
1. Introduction
Ranomics Genomics Inc. ("Ranomics," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at ranomics.com and use our services.
2. Information We Collect
Information you provide directly
- Contact information: name, email address, company name, and any details you include when submitting a form on our website or contacting us by email.
- Account information: if you create an account for Epitope Scout or other tools, we collect the information required to set up and maintain your account.
- Project information: technical details about your protein engineering project that you share with us during consultations or project scoping.
Information collected automatically
- Usage data: pages visited, time spent on pages, referring URLs, browser type, device type, and IP address.
- Cookies: we use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide project scoping
- Deliver and improve our services
- Send you relevant communications about our services (you can opt out at any time)
- Analyze website usage to improve our site
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: third-party vendors that help us operate our website and services (e.g., hosting, email, analytics). These providers are contractually obligated to protect your information.
- Legal requirements: if required by law, regulation, legal process, or governmental request.
- Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for the duration of the business relationship and deleted upon request.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at info@ranomics.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Ranomics Genomics Inc.
Toronto, Ontario, Canada
info@ranomics.com